Questions people actually ask.
If yours is not here, message us on WhatsApp and we will answer straight.
Do I need to be technical to use it?
No. We install everything, set up your store, upload your products and give you a training video. Most owners are running it themselves on day one.
I already have a store on WooCommerce or another platform. Can I move?
Yes. We migrate your products and content for you — we have already moved live stores across several industries from WordPress and WooCommerce.
There are free platforms. Why pay?
Free platforms give you an online store and stop there — no shop counter, no real stock or supplier management, no accounting, and no AI creative. Vendoline runs the whole business, gives you your own domain and brand, and charges a flat monthly fee that does not grow with your order count.
Does it work if I only sell online, with no shop?
Yes. Start on the Store plan for your online store and the AI studio, and add the point of sale, stock and accounting later if you open a shop.
What happens if the internet goes down in my shop?
The point of sale keeps working offline so you can keep selling, and it syncs everything as soon as you are back online.
Does the accounting handle official tax e-invoicing?
Not yet. Vendoline tracks your revenue, costs, expenses and net profit so you always know where you stand. Direct integration with the Egyptian Tax Authority e-invoicing system is on our roadmap — if that is a requirement for you today, tell us and we will be straight with you about timing.
Who owns my data?
You do. Your store, your products and your customer list belong to you.
Can I cancel?
Yes. It is a monthly subscription — and the first two weeks are free, so you can try it on your real business before you pay anything.